Search site

Supporting New Forest families




The supporting families programme helps and supports families within the New Forest and Hampshire.  We ask families about the things that are important to them, about the things that might help and what we can do differently to support them.  This is how we start working together to get things back on track. 

Trying to deal with more than one problem can make it difficult for families to get the right help and support.  Many families have issues relating to:  

  • Children not going to school

  • Finding it hard to get a job

  • Children in trouble with the police

  • Getting the right help and support

  • Not coping, or getting depressed

  • Physical or mental health problems

  • Domestic violence or abuse in the home

  • Drugs and alcohol

  • Risk of homelessness

  • Unhealthy weight or malnutrition

Many families tell us they know help is available, but trying to get the right help from the right organisation at the right time is not always easy.


Video resources

Videos providing an overview of the supporting New Forest families programme can be viewed below (please note the video links below will open up in You Tube).

Video for professionals with interviews with Bob Jackson (Chief Executive of New Forest District Council), Councillor Keith Mans (Deputy Leader of Hampshire County Council), Chief Inspector Julie Fry (Hampshire Police), Steve Crocker (Director of Children's Services) and Julia Dixon (Transformational Health Lead for STFP) (Duration - 07:23)

Animated video for professionals highlighting the benefits to families and professionals in working within the supporting New Forest families framework. (Duration: 03:36)



Nominations for families are received directly through the Early Help Hub:

  •  The Early Help Hub facilitates a multi-agency response to children and families requiring interventions beneath the threshold of statutory social care.  Supporting New Forest families participate and attend weekly hubs and can accept nominations via this process.   



Key contacts

Jo James - Supporting New Forest Families Coordinator

Tel: 023 8028 5588 or 023 8028 5438

Email: or

Brian Byrne - Service Manager, Housing Estates Management & Support

Supporting New Forest Families Senior Responsible Officer

Tel: 023 8028 5588 or 023 8028 5438

Email: or

Updated: 29 May 2019
Powered by GOSS iCM